Service Solutions

 

Customer Service outsource Solutions

Enjazat Services designed, developed and implemented numerous solutions for customer service outsourcing of public companies and entities in their efforts to serve their clients. We offer such outsource solutions after thoroughly studying the nature of the operation and the services provided to the public by offering:
  • Include the services of these entities in Enjazat`s customer service centers
  • Establish, develop and manage complete and integrated customer service centers
  • Specific solutions in terms of providing services to the customers and the its supporting activities including total integrated solutions, electronic payment solutions and other technical solutions.
    We aim to achieve:
  • New service channels
  • Decrease the cost
  • Increase the production capacity and the efficiency of service operations

Outsourcing Government Relation Management

Enjazat excels in driving integrated and total services to cover all the aspect of government relation and perform as the client’s public relation. Division combining service technology and people as an optimal approach for effective outsource solutions in the fields of government affairs
We focus on delivering growing value through
  • Cost Saving and Reduction
  • Process Optimization and increase of capacity and efficiency
  • Increase the quality of the support services and reduce response time


We understand the uniqueness of our clients and their requirements and we deliver through Unique approach of:

img Systems

Enjazat has developed an unrivalled smart system that is designated to help customers avoiding complexities emerging from the detailed requirements of governmental and public bodies and spare the hassle of the routine procedures usually occurring when these two sectors are interrelated.

img People

Training and qualifying manpower, particularly in the sector of governmental transactions, is an ongoing process at Enjazat. Our expertise excels in acquiring talents, training them and preparing them to provide the ultimate customer service, through understanding their needs, think on their behalf and react to exceed those customers’ expectations.

img Customization

Flexibility to meet unique requirements We design our systems and processes with high level of flexibility to be customized to the unique requirement and realities of our clients.

img Integration

The key to success in the culture of Enjazat; Integration demonstrates the ability of different entities and service provider to solve and facilitate transactions. It also reflects on our internal systems where various models inside the body of Enjazatwork closely and integrate for the maximum interest of clients.

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