Enjazat centers were dealing with hundreds of clients every day for the past 8 years; handling their different inquiries and transactions and keeping an eye on their emerging demands.
This long term experience of being in the front line with customers has enabled us to have a clear view of customers’ daily needs, challenges and preferences, and urged us to work around those needs and constantly trying to improve our methods to live up to the utmost client aspiration.
Enjazat has developed customer oriented solutions for governmental and public services requirements. those service solutions were formulated to serve customers speedily, smoothly and reliably. It includes a combination of:
Assisting in establishing new customer service centers
New service Channels
Manage and provide direct customer service
Providing solutions in specific areas of the service
Big clients in the region had their own special tailored solution such as: KIZAD, Emirates ID, Department of Economic Development and many other entities and bodies.